Here is some further information to help your understanding of what our Sleep Programs can offer.
What do I get in my Sleep Program?
Our Sleep Programs are extremely comprehensive PDF Guides to get your baby's napping and night-time sleep on track. They are the most detailed and in-depth online sleep programs in the world. The Programs are made up of:
- age-specific Sleeping and Feeding Guides (which are all about when to offer naps and feeds/solids etc)
- age-specific Settling Guides (which tell you how to get your baby to sleep and, age dependant, contain 9 different methods to gradually guide your baby to independent sleep).
- Customer Videos to assist your use and understanding of our Sleep Programs.
The guides contain hundreds and hundreds of pages of information, methods, schedules, FAQs, troubleshooting and more.
Do I get access to any personalised support after I purchase?
After purchasing you are invited to join our exclusive support community The Little Ones Village, housed in our custom-built app, where you can seek guidance from thousands of mothers all over the world and our own trained Sleep Support Facilitators. Make sure you sign up to the app using the same email address you used to purchase your Sleep Program! The Village is an extremely supportive community, made up of families from all over the world. This unique service is offered for free.
What are your accreditations in the field of baby sleep?
Our company is an accredited member of the IACSC (International Association of Child Sleep Consultants). The Little Ones™ Team are all certified Sleep Consultants through our internationally registered training academy and hold a whole host of additional qualifications relevant to this industry - we have healthcare practitioners and registered education professionals among our team! All our consultants have received extensive training in baby sleep neurology and behaviour, age-appropriate settling methods and best sleep practices in addition to their existing tertiary qualifications.
Little Ones™ is also endorsed and recommended by Kate Johnson, Ph.D. Sleep Physiology and postdoctoral fellow in the Department of Sleep Medicine at Harvard Medical School and SRI (formerly Stanford Research International) and is recommended by paediatricians and doctors worldwide.
All our research links and a full bibliography can be found here.
When will I receive my Sleep Program?
Your Program is available for download immediately after purchase. It is a series of digital PDF files, the link to which is emailed to you straight away. If you have not received the link within 30 minutes please check your junk/spam/promotions folder. If you pay by Paypal, this email will go to the email address you have associated with your Paypal account.
Can I pay by e-cheque/check?
Yes you can, however this can take 7 working days for the payment to clear.
How do I access the Antenatal Newborn Sleep Course?
The Antenatal Course is accessed via a seperate site, as part of our Sleep Academy. After purchasing the course on our main website, you will receive an email within 15 minutes asking you to login to the course. Click through and choose to create a new account. You need to use the same email address you used to purchase the course. You will then have instant access to the course material!
How do I access or save my Sleep Program?
The Sleep Programs are downloadable PDFs, so you can save them to your phone, tablet or computer. If using an Apple device you must export the PDF to iBooks. If you're a customer you can watch our Customer Videos which contain a tutorial showing you how to save the Sleep Programs to Apple devices. For Android devices, simply save the PDF to your files.
Do your Sleep Programs cater for twins or multiples?
Yes! We have helped lots of parents with multiples and have a seperate Multiples Supplement which you can purchase to use in conjunction with our Sleep Programs. This talks you through the best way to use our Programs with more than one baby, ideas about feeding techniques and how to stagger your daily schedule if necessary. This supplement is available in our Shop.
How do your Programs/Guides cater to the individual differences between babies?
When it comes to a baby’s age-specific sleep needs, babies don’t differ on a massive scale. That said, some babies do certainly need a bit more or less sleep than other babies their age, so our Sleeping and Feeding Guides are designed around the MAXIMUM times. For example we give you the maximum awake time, the time by which all babies that age will be overtired and need to be in bed by - this means if your baby needs a bit less awake time and/or a bit more sleep, you’re able to work inside of that window to cater to your baby’s particular needs. We provide you with all the information to know when your baby’s sleep needs are changing, for example when they might start needing more awake time or slightly less day sleep.
Do these Programs work for a breastfed baby?
Yes absolutely! Our Little Ones™ founders both breastfed all of their babies while successfully using our Programs. You are also able to breastfeed your baby on demand if that’s your preference, or you can choose to follow the suggested feeding times in the Guides, which are designed to ensure that your little one won’t wake early from naps because they are hungry. The feeding times also change as your baby grows older, ie becoming further apart.
My baby is still quite young, when can I start using this Program?
We believe it is really helpful to start setting up good sleep habits from early on if you can. This doesn't mean you're forcing your newborn baby into a rigid sleep program, rather you're helping them establish and regulate natural nap and sleep patterns that will mean your baby is settled and happy because they're getting enough sleep at the right times.
Is my baby too old to start using your Program?
Nope! Our Programs cater for babies and toddlers from birth to 3 years old and we have settling and self-settling methods that are age specific across that whole spectrum. Many of our customers have started these Programs with their older babies or toddlers and have achieved great success.
Do your Programs involve cry-it-out methods?
We do not use traditional cry-it-out or “extinction” sleep training, having developed a more gradual approach to baby sleep. Our methods for teaching self-settling (for babies over 4 months) work with your baby’s existing sleep association and allow you to comfort your baby throughout the process, allowing you to go at your own pace and provide hands-on comfort if that is your preference.
I don’t want my baby to follow a strict routine - yet your Programs look quite time-specific?
At first glance yes, our Sleeping and Feeding Guides do seem very time specific, however this is to give you the most guidance around your baby’s nap and feed times each day. You could say our Guides give you a goal for your day, however this is extremely flexible and adaptable to the needs of your family. If for example your baby wakes earlier in the day, you can simply move all their naps forwards to compensate - you don't have to stretch them when they're tired just to meet scheduled nap times. You can use the schedule more as a guide if you’d prefer, to know the perfect amount of awake time and when naps should be and if things start to go awry you can always come back to the schedule a bit more closely to troubleshoot the problem.
Do your Programs involve me having to wake my baby?
Some babies would happily sleep all day and some will wake naturally from naps and regulate their own sleep. If your baby is at risk of having too much day sleep which will impact their night time settling and sleep, or if it means your baby will be missing a feed, then we do recommend you wake your baby some of the time. Helping your baby regulate their daytime nap hours is the best way to avoid day/night confusion and will also help them consolidate their nights quicker. There is no peer-reviewed or evidenced based research that waking a baby is harmful to their development. For some naps we have found it really important to control the nap length a bit more, for example keeping the morning nap shorter so that your baby will then have a really good long lunchtime sleep, or shortening naps in a transition period when your baby is about to drop that nap.
My baby is 9 or 10 weeks, should I buy the Newborn Program (0-12 weeks) or the Baby Program (3-12 month)?
We always recommend starting your baby on the Program 2 weeks earlier than their due-date age for the first week then moving to their due date age, so a 9 week old baby would start on the 7 week Program. For a baby 9 or 10 weeks old we’d still recommend purchasing the Newborn Program. Alternatively you could buy our Ultimate Program which contains ALL our Guides from 0-36 months!!
My baby can’t self-settle, will your Program still work?
A lot of our customers have had success using the Program while still choosing to feed or rock their babies to sleep. They have found the Program provides a framework for their day and something to come back to to troubleshoot if needed. If and when these mothers (and babies) are ready, they are better placed to begin the gradual self-settling process as they have good sleep habits already established through the Program.
We co-sleep, can your Program still work?
If you’d like to continue to co-sleep you can certainly still use our Program as a framework for getting naps happening at the right times and avoiding too much overtiredness. If you’d like to get your baby sleeping in their own bed, we have a very gradual method especially for co-sleeping babies which respects the closeness of that bond and gently transitions them into their own sleeping space.
My baby has reflux or colic or other medical issues will your Program still work?
Once your baby has been seen by a doctor and is on medication if needed, then yes absolutely! Our Program will ensure that your little one's daily sleep needs are met so that they aren't unsettled due to being over tired.
Will I have to be stuck in the house all day long if I follow your Program?
Not at all! The best thing about having predictability to your baby’s day is that you’re able to more confidently plan outings for when you know your baby will be awake and happy, rather than not knowing when they’ll need a feed or if they might need a sleep while you’re out. The morning and afternoon naps are really easy to do out and about and we really only suggest you aim for the long lunchtime sleep to happen in your baby’s bed as this helps teach them that this is where they sleep (which has a positive impact on their night time settling and sleep in their bed) and it also ensures they have the best chance for a long nap. An added advantage is that you then have a good 2 hours to yourself to have some lunch in peace or put your feet up.
My baby is a serial catnapper - how am I supposed to get longer naps out of him as your Program suggests?
Catnapping is a really normal developmental occurrence and can be very common between the ages of 8 week to 6 months. There are heaps of factors that affect a baby’s napping and sometimes simply following our Program and making sure they’re being offered naps at the optimum time for their age reduces the catnapping! For other babies, working on gradually teaching self-settling is another way to go. We also have catnapping routines in our Program for those tricky babies who are still refusing to link cycles! Our Programs contain all the info you need to get through the rest of your day if your baby can't do the longer lunchtime nap suggested in the schedule.
Do I have to use white noise and blackout blinds as suggested in your Program?
Not at all! These are suggestions in our Programs because we’ve seen how well white noise and a very dark room help babies link sleep cycles and settle easier at nap and bedtime. Many of our customers don’t use either and still have success with our Programs. Totally up to you.
Your website shows the Sleep Program as one price but then at the checkout its a different price?
Our website converts to your local currency when looking at the products, but at the very end at the checkout it converts back to our base currency which is USD. What you are actually seeing is the converted amount in the checkout, which is the same as the product price you had originally seen.
Can I share my Sleep Program with someone else?
Our Sleep Programs are intended for use by the individual who purchased them and are governed by copyright law. With this in mind, you cannot share or distribute your Program with anyone else, either in part or in whole.
What if your Program doesn't work for my baby?
There is no way to guarantee the effectiveness of each individual baby or toddler due to outside factors which may detract from results and it can be hard work for some babies to dramatically change their sleep habits. Our Programs are not an overnight miracle fix, but they are designed and proven to lock in excellent sleep habits with your baby for years to come. If however, you don’t see improvements with your baby’s sleep, we do offer a refund as per the refund policy here: