Video or Audio Call Support
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*This service is only offered to our existing Sleep Program customers. If you're a new customer please see our Sleep Programs, as these are the best place to start.
This one-on-one call is available to customers at any stage of your baby's sleep journey. If you hit a bump in the road or a sleep regression, or if you need a hand getting our Sleep Program to work better for your family, you can access this personalised support service.
The call is a 45-minute video or audio conference with one of our certified sleep consultants. You're able to discuss your individual sleep situation and talk through solutions in a confidential, personalised and professional manner. Afterwards, you'll receive a recording of the call so you can go back over what was discussed, an action plan from your consultant and a follow-up email 7 days later to check in with how you're doing.
Spaces for these calls are very limited; book now so you don't miss out.
Refund & Rescheduling Policy:
Rescheduling - If you need to reschedule your call, please let the consultant know at least 2 hours prior to the call. Calls can be rescheduled a maximum of three times. After the third reschedule, the refund policy below will apply.
Refund - If you would like to cancel your call, please let the consultants know at least 2 hours prior to the call. In this case, a full refund will be given. If the cancellation occurs within 2 hours of the call, a 50% refund will be given.
Refunds will not be given on calls that have taken place.